Refund policy

🔁 Refund & Return Policy – Pranavom Healthy Packs
We take great care in preparing and packing our products to ensure they reach you safely and in good condition.
Returns
Due to the nature of food products, we do not accept returns once the package is opened.
Damaged or Incorrect Products
If you receive a damaged, leaking, or wrong product, please contact us within 3 days of delivery with clear photos of:
The product
The package
📧 Email: saranyags9245@gmail.com
After verification, we will provide a replacement or refund as applicable.
Refund Process
Approved refunds will be processed to the original payment method.
It may take 5–7 working days for the amount to reflect in your account.
Important Note
We do not offer refunds or returns for:
Opened or used products
Change of mind after delivery
Courier delays beyond our control
We are always happy to help and will support you in case of genuine issues. 💚